In order to develop an efficient solution that responded to the needs of all stakeholders, a working group was set up: the Madeira Regional Government, ACIF-CCIM and ANA- AEROPORTOS DE PORTUGAL. This joint participation was crucial to identify the problems underlying the anomalous situations of Madeira Airport and, specifically, to find a simple and transversal solution to the needs of all stakeholders - affected passengers, handling companies and accommodation units.

The solution underlying the InMadeira Hotel Bank platform is to act as an efficient tool for situations of inoperability at Madeira Airport, minimizing the unfavorable impacts of these occurrences for both professionals and affected passengers.

It seems unquestionable that the use of the platform by the handling companies and the accommodation units will not only contribute to a better management of the processes, information and communication, but will also benefit the image of Madeira destination.