Today, a new world in the hospitality sector is set up, progressively technological, dynamic and centered on the customers’ experience, who are increasingly technological. Deconstructing the concepts of traditional hospitality and introducing new technologies seems to make perfect sense to provide a better service.
The hoteliers have the opportunity to raise the quality standard of the service provided, offering a more dynamic and technological stay experience. Technology as a complement to the traditional service standards can maximize the hotel-client relationship.