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TECHNOLOGICAL INNOVATION IS BRINGING VITALITY TO THE HOSPITALITY INDUSTRY

 

Today, a new world in the hospitality sector is set up, progressively technological, dynamic and centered on the customers’ experience, who are increasingly technological. Deconstructing the concepts of traditional hospitality and introducing new technologies seems to make perfect sense to provide a better service.

The hoteliers have the opportunity to raise the quality standard of the service provided, offering a more dynamic and technological stay experience. Technology as a complement to the traditional service standards can maximize the hotel-client relationship.

A recent study developed by SiteMinder proves that new technologies are becoming more common in hotels around the world

The Global Hotel Business Index 2018 focuses on hotel technology trends. Integrates visions of hoteliers, different scales of business and regions around the world, about the implementation of new technological tools and the strategies and challenges that are inherent to this reality.

Many hoteliers recognize the importance of implementing new technologies in their hotels. Technology is increasingly interpreted as an essential factor for success in hospitality, both for the effectiveness of the business and for customer satisfaction.