Madeira tourism providers

A list of relevante tourism service providers in Madeira Island to help you build your daily plan.

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Terms and Conditions

Thank you for visiting InMadeira.com. Please read the Terms and Conditions before using InMadeira.com or making reservations.

A. General Information

InMadeira.com represents an intermediate between service providers and Users. That means that we will only suggest experiences and make reservations easier for users, while the Suppliers are responsible to provide them according to the conditions advertised.

Whenever you make a booking in our website we recommend you to read the Suppliers’s Terms and Conditions, and take into account the specificities of each product.

InMadeira.com is not responsible for any contract or arrangement between users and service providers.

All services provided by suppliers are their responsibility. However, all the experiences presented in our website are planned and produced by legal, professional and reliable entities.

InMadeira.com reserves the right to change or update these Terms and Conditions in order to adjust possible legislative changes or other information. In that sense, before visiting our website, you should read carefully these Terms and Conditions.

B. Bookings

When you make a booking in InMadeira.com you agree with the Terms and Conditions.

The experience depends on the availability and specific conditions of the selected Supplier, namely, in cancellation terms or booking changes, weather restrictions, age limit, users physical condition or others.

Booking is valid after delivering the voucher and paying for the experience to the service provider. On the experience day, the user must present his voucher to confirm his reservation.

To make a booking order in InMadeira.com, users must be over 18 years old.

C. Insurance

Service providers are responsible for providing insurance for each experience.

InMadeira.com is not responsible for suppliers' information flaws (availabilities, booking changes, rates, cancellations without notice), for services or products offered or other damages practiced (indirect, direct, consequential or punitive).

Users have to meet all the basic precaution conditions required by service providers, needed to carry out the experience.

D. Conditions and Cancelation Policy

1. The Supplier may cancel the activity for reasons such as: 

a. Adverse Weather Conditions.

b. Security conditions are not met.

In this case the service may be rescheduled or the user will be refunded in full of any deposits that were made for this service.

2. The user is subject to the supplier’s Cancelation Policy that may vary depending on the supplier and the service or product booked.

3. Cancellations made beyond 48 hours will qualify for a full refund of any deposits that were made for this service.

4. If the user fails to appear without notice (No Show), there will be no refund of the deposit made. It is considered that the user noticed cancelation when it is communicated with minimal advance defined for the service by written communication, e-mail, registered letter or by phone. It is necessary to clearly identify the reservation and services to cancel.

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Privacy Policy

We ensure you that your privacy will be protected while you´re visiting InMadeira.com. In that sense, we will safeguard and protect the confidentiality of your personal data.

InMadeira.com will only collect the data that is necessary to communicate with users, make their reservations and for possible marketing actions.

By accepting this Privacy Policy you agree to the processing of your personal data by InMadeira.com, to make reservations through our website.

According to the Law n º 67/98, (Personal Data Protection Law) all users have the right to access, rectify and cancel their personal data.

All the data collected by InMadeira.com are provided voluntarily by users. Information is collected when online reservation is ordered.

When the user books some service or product in InMadeira.com we will collect general information (name, date of birth, VAT number, e-mail), and extra information (address, postal code, city, country, telephone, stay hotel) and your credentials (e-mail and password).

Changes in Privacy Policy

InMadeira.com reserves the right to change or update this Privacy Policy in order to adjust possible legislative changes or other information.

Although we try to use all the available means to ensure information’s accuracy and integrity in our website, no liability is assumed by InMadeira, whether the information provided is not accurate or complete.

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Cookies Policy

When you use any of our services on www.inmadeira.com, our mobile sites or mobile applications, we may collect information using cookies. This information is used to provide you with a more personalised service and so we can continuously improve our products.

We never sell the information we collect using cookies, nor do we disclose the information to third parties.

What are cookies?

Cookies are small files of numbers and letters that are stored in a user’s browser when they visit a website. When a user returns to the website, their browser sends these files back to the website, allowing personalised content to be shown on the users’ screen.

How can I withdraw my consent and remove cookies?

You can do this by configuring your browser so that it does not accept cookies or alerts you every time that you visit a website that uses them. However, if you do this it is likely that there will be sections of the website or application that you will not be able to use.

Types of cookies that InMadeira uses:

Cookies that improve performance

This type of cookies conserve your preferences for certain services or tools (like language or currency). That way you do not need to reconfigure every time you visit our web page. In some cases it can be provided by a third party.

Cookies of statistical analysis 

These cookies allow to quantify the number of visitors and analyze statistically the use made by users of our services. They can be treated by us or by a third party and thanks to them we can improve our navigation on our web and enhance the way we present the information.

Cookies of geolocation

They are used to locate geographically the situation of the computer, Smartphone, or tablet in order to provide the most appropriate content and services according to your location.

Cookies of registration

When you register in our site, cookies that identify you as a registered user are generated. They can be used to identify your user account and other services associated to this, and they function as long as you do not cancel your account, close your browser, or turn off the device. Also, these cookies can be used in combination with analytical data in order to identify your preferences individually on our website.

Advertisement cookies

These cookies enable the effective management of our portal advertising space. That way we can adjust the advertising content to the use you make of our website. They can be treated by us or by third parties, and thanks to them we are able to know your browsing habits therefore introducing related advertisement.

Other third party cookies

In some of our pages, cookies can be installed by a third party. This allows them to manage and improve the services they offer. An example of this use is the links of social networks that permit sharing our content.